2025-07-08 18:53:11 +08:00
{ "type" : "entity" , "name" : "G3ERP连锁门店日常业务模型" , "entityType" : "业务流程模型" , "observations" : [ "该模型以'门店库存'为核心枢纽,构建了一个完整的业务闭环。" , "包含十大核心业务模块:补货、收货、零售、批发、退货、调拨、库存、盘点、价格、日结月结。" , "每个业务模块都有明确的输入、处理和输出,并由标准化的单据流驱动。" ] }
{ "type" : "entity" , "name" : "结构化技术文档编写方法" , "entityType" : "方法论" , "observations" : [ "结合高阶解读文档(提供框架)、原始操作手册(提供细节)和优秀模板(提供结构)进行内容重构。" , "采用'总-分-总'的逻辑结构,确保文档清晰易懂。" , "大量使用Mermaid等可视化工具绘制流程图, 将复杂流程简单化、直观化。" ] }
{ "type" : "entity" , "name" : "G3ERP Documentation Style Preference" , "entityType" : "UserPreference" , "observations" : [ "User prefers highly structured technical documents." , "Documents should follow a clear hierarchy: Overview -> Architecture -> Main Process -> Detailed Modules -> Summary." , "Architecture sections require a detailed breakdown for each sub-module, analyzing: '功能描述' (Description), '核心特征' (Features), '核心流程' (Process), '执行角色' (Roles), and '业务成果' (Outcomes)." , "Mermaid.js is the required tool for all process flow diagrams, and nodes must be enclosed in quotes." ] }
{ "type" : "entity" , "name" : "G3ERP Chain Store Business Logic" , "entityType" : "ProjectKnowledge" , "observations" : [ "The core business loop centers around '门店库存' (Store Inventory)." , "Comprises ten key modules: Replenishment, Receiving, Retail, Wholesale, Returns, Allocation, Inventory Management, Stocktaking, Pricing, and Daily/Monthly Closing." , "The system is designed with GSP (Good Supply Practice for Pharmaceutical Products) compliance in mind, especially in receiving and quality control." , "Detailed process flows for each of the ten modules have been documented and can be referenced in future G3ERP-related tasks." ] }
2025-07-09 19:31:04 +08:00
{ "type" : "entity" , "name" : "G3ERP连锁门店流程优化策略" , "entityType" : "项目成果" , "observations" : [ "项目ID: G3ERP-OPT-001" , "核心优化方向:推动系统从‘流程驱动’向‘数据与智能驱动’演进。" , "具体建议1: 引入基于AI的智能补货与动态预警系统, 提升备货科学性。" , "具体建议2: 构建移动化现场作业平台( PDA/App) , 解决收货、盘点等场景的效率瓶颈。" , "具体建议3: 设计可配置的自动化审批流引擎, 将管理人员从重复审批中解放出来。" , "具体建议4: 强化数据洞察与流程联动, 让数据反向驱动业务流程优化。" ] }
{ "type" : "entity" , "name" : "G3ERP连锁门店模块" , "entityType" : "SoftwareModule" , "observations" : [ "G3ERP系统的核心模块之一, 用于管理连锁药店的日常运营、GSP合规和数据分析。" , "是一个专为医药连锁企业设计的综合性业务管理解决方案,旨在实现标准化、精细化和智能化管理。" , "核心设计思想是将日常业务、GSP合规和数据分析三大板块有机融合, 形成业务闭环。" , "通过信息技术优化日常工作流程, 并将GSP质量管理规范融入操作细节。" , "模块间通过紧密的业务流程、数据流和功能互补性构成一个有机整体。" ] }
{ "type" : "entity" , "name" : "日常业务" , "entityType" : "SoftwareFeature" , "observations" : [ "G3ERP连锁门店模块下的核心功能分区, 包含门店运营所需的各项日常操作。" , "是门店运营的核心,涵盖商品流转和价值实现的全过程。" , "其内部流程可分为主营业务流(进货、销售)和内部管理流(库存调整、价格控制)。" , "是整个模块的数据产生源头,为报表分析提供原始数据。" ] }
{ "type" : "entity" , "name" : "GSP管理" , "entityType" : "SoftwareFeature" , "observations" : [ "G3ERP连锁门店模块下的功能分区, 确保门店操作符合药品经营质量管理规范(GSP)。" , "将国家《药品经营质量管理规范》深度融入系统流程,是医药零售企业的生命线。" , "贯穿于所有业务流程之中,为日常业务提供合规性约束和质量保障,是业务健康运行的“安全阀”。" , "核心控制流程包括入库环节的质量验收、在库环节的养护与监控、出库环节的特殊销售登记以及不合格品的闭环处理。" ] }
{ "type" : "entity" , "name" : "报表分析" , "entityType" : "SoftwareFeature" , "observations" : [ "G3ERP连锁门店模块下的功能分区, 提供数据报表和分析功能, 支持业务决策。" , "是门店的数据大脑,将分散的业务数据转化为直观的分析报告。" , "其数据来源于日常业务和GSP管理模块的记录。" , "分析结果可以反向指导日常业务的经营策略,如补货、销售和库存优化。" ] }
{ "type" : "entity" , "name" : "补货业务" , "entityType" : "SoftwareFeature" , "observations" : [ "处理门店向总部的商品补货请求,包括缺货登记、计划参数设置和补货计划单。" , "核心特征: 支持手动创建、按模板引入或根据智能补货模型自动生成补货计划。" , "核心流程: 需求分析 -> 制定补货计划 -> 提交计划 -> 等待总部配送。" , "业务成果: 生成向上级的要货计划,维持合理库存,保障销售需求,避免缺货。" ] }
{ "type" : "entity" , "name" : "收货业务" , "entityType" : "SoftwareFeature" , "observations" : [ "处理门店接收总部配送货物的流程,包括接货、验收入库和拒收。" , "核心特征: 通过门店接货单进行物理接收,对异常商品可开具门店拒收单,通过按明细验收入库确认核对关键信息。" , "核心流程: 接货登记 -> 质量初检 -> 明细验收 -> 确认入库。" , "业务成果: 确保到货商品质量符合GSP要求, 准确更新门店库存。" ] }
{ "type" : "entity" , "name" : "零售业务" , "entityType" : "SoftwareFeature" , "observations" : [ "管理门店前台POS机的销售、退货、划价等操作。" , "核心特征: 支持开单、收款、会员管理、积分兑换、多样化促销;提供中药划价、挂单/提单等特色功能。" , "核心流程: 商品扫描 -> 价格与促销计算 -> 会员处理 -> 收款 -> 打印小票。" , "业务成果: 实现商品销售,完成资金回收,提升顾客购物体验。" ] }
{ "type" : "entity" , "name" : "批发业务" , "entityType" : "SoftwareFeature" , "observations" : [ "处理门店面向批发客户的销售和退货业务。" , "核心特征: 使用独立的门店批发开单和门店批发退回单进行管理,涉及更正式的客户和价格策略。" , "核心流程: 客户下单 -> 批发开单 -> 出库发货 ->(若有退货)-> 退货入库处理。" , "业务成果: 拓展B端销售渠道, 增加销售额。" ] }
{ "type" : "entity" , "name" : "退货业务" , "entityType" : "SoftwareFeature" , "observations" : [ "管理门店向总部的商品退货申请流程。" , "核心特征: 通过退货申请单发起,需经由总部审批,确保退货的合规与可追溯。" , "核心流程: 发起退货申请 -> 录入退货信息 -> 提交审批 -> 等待总部处理。" , "业务成果: 规范化处理滞销及问题商品,优化门店库存结构。" ] }
{ "type" : "entity" , "name" : "调拨业务" , "entityType" : "SoftwareFeature" , "observations" : [ "处理门店之间的商品调拨申请与确认。" , "核心特征: 由调出门店通过门店调拨申请单发起,调入门店通过店店调拨确认完成接收,系统自动处理双方库存。" , "核心流程: 调出申请 -> 调出确认 -> 在途管理 -> 调入确认 -> 库存转移。" , "业务成果: 盘活区域内库存,提升商品周转率,快速响应顾客需求。" ] }
{ "type" : "entity" , "name" : "库存业务" , "entityType" : "SoftwareFeature" , "observations" : [ "管理门店的各项库存变动,如直调入库、其他出入库、盘点、批次调整等。" , "核心特征: 支持直调入库、其他出入库、仓库内调拨、包装拆零/组装、批次锁库/解库等多种场景。" , "核心流程: 根据业务需求 -> 选择对应单据 -> 执行操作 -> 完成库存或状态的变更。" , "业务成果: 实现库存的精细化、多维度管理,确保账实相符。" ] }
{ "type" : "entity" , "name" : "盘点业务" , "entityType" : "SoftwareFeature" , "observations" : [ "支持门店进行库存盘点,处理盘点差异,生成盘盈盘亏单据。" , "核心特征: 从静态库存盘点方案到盘点结果差异单,再到盘盈/盘亏单,形成完整的盘点到平账的闭环。" , "核心流程: 制定方案 -> 现场盘点 -> 录入数据 -> 计算差异 -> 审核差异 -> 库存调整。" , "业务成果: 保障库存数据的准确性,防止资产流失。" ] }
{ "type" : "entity" , "name" : "价格业务" , "entityType" : "SoftwareFeature" , "observations" : [ "管理门店内商品的零售价、特价申请和同行价格信息。" , "核心特征: 支持常规的零售价调价、门店主动的调价申请以及临时的特价申请。" , "核心流程: 价格调整需求 -> 选择相应流程(常规/申请/特价)-> 审批 -> 价格生效。" , "业务成果: 实现灵活、受控的价格策略,平衡销售与利润。" ] }
{ "type" : "entity" , "name" : "日结月结" , "entityType" : "SoftwareFeature" , "observations" : [ "执行门店每日和每月的财务结算与成本计算。" , "核心特征: 通过连锁门店日结单完成每日销售款的核对;通过月末结账前检查和月末结账完成月度成本结转。" , "核心流程: 每日对账 -> 日结 -> 月末检查 -> 月结 -> 成本核算。" , "业务成果: 确保资金安全,完成成本核算,为财务报表提供准确数据。" ] }
{ "type" : "entity" , "name" : "其他业务" , "entityType" : "SoftwareFeature" , "observations" : [ "包含一些辅助性业务,如货位设置、新品登记、滞销品处理等。" ] }
{ "type" : "entity" , "name" : "采购记录" , "entityType" : "SoftwareFeature" , "observations" : [ "保留门店各项采购记录, 符合GSP要求。" ] }
{ "type" : "entity" , "name" : "收货记录" , "entityType" : "SoftwareFeature" , "observations" : [ "保留门店各项收货记录, 符合GSP要求。" ] }
{ "type" : "entity" , "name" : "验收记录" , "entityType" : "SoftwareFeature" , "observations" : [ "保留门店各项验收记录, 符合GSP要求。" ] }
{ "type" : "entity" , "name" : "陈列养护" , "entityType" : "SoftwareFeature" , "observations" : [ "管理药品的陈列、养护、检查、温湿度记录等,确保药品质量。" ] }
{ "type" : "entity" , "name" : "销售管理" , "entityType" : "SoftwareFeature" , "observations" : [ "保留门店各项销售记录, 符合GSP要求。" ] }
{ "type" : "entity" , "name" : "售后管理" , "entityType" : "SoftwareFeature" , "observations" : [ "记录顾客的咨询与投诉信息。" ] }
{ "type" : "entity" , "name" : "质量管理" , "entityType" : "SoftwareFeature" , "observations" : [ "管理不合格品、商品停售/可售、质量处理及报损报溢等。" ] }
{ "type" : "entity" , "name" : "中药管理" , "entityType" : "SoftwareFeature" , "observations" : [ "管理中药饮片的清斗、装斗等特殊操作。" ] }
{ "type" : "entity" , "name" : "拆零管理" , "entityType" : "SoftwareFeature" , "observations" : [ "保留门店拆零记录和拆零销售记录, 符合GSP要求。" ] }
{ "type" : "entity" , "name" : "设施设备" , "entityType" : "SoftwareFeature" , "observations" : [ "管理门店的设施设备台账、检修和使用记录。" ] }
{ "type" : "entity" , "name" : "订货业务报表" , "entityType" : "ReportCategory" , "observations" : [ "提供门店订货计划、未处理情况、满足率及缺货明细的分析报表。" ] }
{ "type" : "entity" , "name" : "收货入库报表" , "entityType" : "ReportCategory" , "observations" : [ "提供门店入库、退货的明细与汇总,以及与总部配送的对账报表。" ] }
{ "type" : "entity" , "name" : "退货申请报表" , "entityType" : "ReportCategory" , "observations" : [ "查询门店已提交的退货申请明细及审批状态。" ] }
{ "type" : "entity" , "name" : "销售报表" , "entityType" : "ReportCategory" , "observations" : [ "提供门店零售销售明细和优惠券收发明细的查询。" ] }
{ "type" : "entity" , "name" : "销售汇总报表" , "entityType" : "ReportCategory" , "observations" : [ "从日期、付款方式、商品、分类等多个维度对销售数据进行汇总分析。" ] }
{ "type" : "entity" , "name" : "门店库存报表" , "entityType" : "ReportCategory" , "observations" : [ "提供门店库存的品种、批次、锁库、近效期等明细,以及进销存分析。" ] }
{ "type" : "entity" , "name" : "店间调货报表" , "entityType" : "ReportCategory" , "observations" : [ "统计和查询门店之间调出、调入的明细和汇总数据。" ] }
{ "type" : "entity" , "name" : "滞销品调剂报表" , "entityType" : "ReportCategory" , "observations" : [ "查询需调剂的滞销品和门店的调剂记录。" ] }
{ "type" : "entity" , "name" : "价格报表" , "entityType" : "ReportCategory" , "observations" : [ "查询零售价低于最后进价的负毛利商品明细。" ] }
{ "type" : "entity" , "name" : "其他业务报表" , "entityType" : "ReportCategory" , "observations" : [ "提供门店损益、其他出入库及滞销品调剂的明细报表。" ] }
{ "type" : "entity" , "name" : "提成绩效报表" , "entityType" : "ReportCategory" , "observations" : [ "提供按商品或营业员汇总的销售提成明细与汇总报表。" ] }
{ "type" : "entity" , "name" : "配送对账报表" , "entityType" : "ReportCategory" , "observations" : [ "提供总部配送与门店入库的多维度对账报表。" ] }
{ "type" : "entity" , "name" : "品类分析报表" , "entityType" : "ReportCategory" , "observations" : [ "提供基于商品分类的ABC分析和SKU规划分析。" ] }
{ "type" : "entity" , "name" : "综合分析报表" , "entityType" : "ReportCategory" , "observations" : [ "提供可自定义的进销存综合查询报表。" ] }
{ "type" : "entity" , "name" : "日常业务模块" , "entityType" : "功能域" , "observations" : [ "是门店运营的核心,围绕“商品”和“销售”两大主线。" , "旨在规范门店从要货、收货、销售、库存管理到财务结算的每一个环节。" , "包含补货、收货、零售、批发、退货、调拨、库存、盘点、价格、日结月结等十大核心子模块。" ] }
{ "type" : "entity" , "name" : "GSP管理模块" , "entityType" : "功能域" , "observations" : [ "保障药品经营全过程持续符合《药品经营质量管理规范》(GSP)。" , "将GSP要求深度渗透并集成于门店日常业务的每一个环节。" , "包含采购、收货、验收、陈列养护、销售、售后、质量、中药、拆零、设施设备等管理功能。" ] }
{ "type" : "entity" , "name" : "报表分析模块" , "entityType" : "功能域" , "observations" : [ "是连锁门店运营管理的“大脑与罗盘”,将零散数据转化为商业智能。" , "为经营决策提供事前预测、事中控制和事后评估的重要依据。" , "围绕运营流程、核心销售、库存与价格、综合绩效评估四大分析域构建。" ] }
{ "type" : "relation" , "from" : "G3ERP连锁门店模块" , "to" : "日常业务" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "G3ERP连锁门店模块" , "to" : "GSP管理" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "G3ERP连锁门店模块" , "to" : "报表分析" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "日常业务" , "to" : "补货业务" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "日常业务" , "to" : "收货业务" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "日常业务" , "to" : "零售业务" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "日常业务" , "to" : "批发业务" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "日常业务" , "to" : "退货业务" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "日常业务" , "to" : "调拨业务" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "日常业务" , "to" : "库存业务" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "日常业务" , "to" : "盘点业务" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "日常业务" , "to" : "价格业务" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "日常业务" , "to" : "日结月结" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "日常业务" , "to" : "其他业务" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "GSP管理" , "to" : "采购记录" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "GSP管理" , "to" : "收货记录" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "GSP管理" , "to" : "验收记录" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "GSP管理" , "to" : "陈列养护" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "GSP管理" , "to" : "销售管理" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "GSP管理" , "to" : "售后管理" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "GSP管理" , "to" : "质量管理" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "GSP管理" , "to" : "中药管理" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "GSP管理" , "to" : "拆零管理" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "GSP管理" , "to" : "设施设备" , "relationType" : "包含功能" }
{ "type" : "relation" , "from" : "报表分析" , "to" : "订货业务报表" , "relationType" : "包含报表" }
{ "type" : "relation" , "from" : "报表分析" , "to" : "收货入库报表" , "relationType" : "包含报表" }
{ "type" : "relation" , "from" : "报表分析" , "to" : "退货申请报表" , "relationType" : "包含报表" }
{ "type" : "relation" , "from" : "报表分析" , "to" : "销售报表" , "relationType" : "包含报表" }
{ "type" : "relation" , "from" : "报表分析" , "to" : "销售汇总报表" , "relationType" : "包含报表" }
{ "type" : "relation" , "from" : "报表分析" , "to" : "门店库存报表" , "relationType" : "包含报表" }
{ "type" : "relation" , "from" : "报表分析" , "to" : "店间调货报表" , "relationType" : "包含报表" }
{ "type" : "relation" , "from" : "报表分析" , "to" : "滞销品调剂报表" , "relationType" : "包含报表" }
{ "type" : "relation" , "from" : "报表分析" , "to" : "价格报表" , "relationType" : "包含报表" }
{ "type" : "relation" , "from" : "报表分析" , "to" : "其他业务报表" , "relationType" : "包含报表" }
{ "type" : "relation" , "from" : "报表分析" , "to" : "提成绩效报表" , "relationType" : "包含报表" }
{ "type" : "relation" , "from" : "报表分析" , "to" : "配送对账报表" , "relationType" : "包含报表" }
{ "type" : "relation" , "from" : "报表分析" , "to" : "品类分析报表" , "relationType" : "包含报表" }
{ "type" : "relation" , "from" : "报表分析" , "to" : "综合分析报表" , "relationType" : "包含报表" }
{ "type" : "relation" , "from" : "G3ERP连锁门店模块" , "to" : "日常业务模块" , "relationType" : "包含" }
{ "type" : "relation" , "from" : "G3ERP连锁门店模块" , "to" : "GSP管理模块" , "relationType" : "包含" }
{ "type" : "relation" , "from" : "G3ERP连锁门店模块" , "to" : "报表分析模块" , "relationType" : "包含" }
{ "type" : "relation" , "from" : "日常业务模块" , "to" : "补货业务" , "relationType" : "包含" }
{ "type" : "relation" , "from" : "日常业务模块" , "to" : "收货业务" , "relationType" : "包含" }
{ "type" : "relation" , "from" : "日常业务模块" , "to" : "零售业务" , "relationType" : "包含" }
{ "type" : "relation" , "from" : "日常业务模块" , "to" : "库存业务" , "relationType" : "包含" }
{ "type" : "relation" , "from" : "日常业务模块" , "to" : "盘点业务" , "relationType" : "包含" }
{ "type" : "relation" , "from" : "日常业务模块" , "to" : "价格业务" , "relationType" : "包含" }
{ "type" : "relation" , "from" : "日常业务模块" , "to" : "日结月结" , "relationType" : "包含" }
{ "type" : "relation" , "from" : "GSP管理模块" , "to" : "陈列养护" , "relationType" : "包含" }
{ "type" : "relation" , "from" : "GSP管理模块" , "to" : "质量管理" , "relationType" : "包含" }
{ "type" : "relation" , "from" : "GSP管理模块" , "to" : "日常业务模块" , "relationType" : "控制与规范" }
{ "type" : "relation" , "from" : "日常业务模块" , "to" : "报表分析模块" , "relationType" : "提供数据源" }
{ "type" : "relation" , "from" : "报表分析模块" , "to" : "日常业务模块" , "relationType" : "提供决策支持" }